Shipping

Shipping Information

​

Processing Time:

• All orders are processed within 3-5 business days if item is in stock. Custom or made-to-order items may take longer, with a typical processing time of 2-12 weeks depending on the complexity of the piece. Specific timelines will be communicated at the time of order.

 

Shipping Rates & Delivery Estimates:

• Shipping charges for your order will be calculated and displayed at checkout.

• We offer standard, expedited, and express shipping options:

  • Standard Shipping: 5-7 business days.

  • Expedited Shipping: 3-5 business days.

  • Express Shipping: 1-3 business days.

• Delivery delays can occasionally occur due to circumstances beyond our control.

 

International Shipping:

• We ship to select international destinations. Please note that shipping rates and delivery times may vary based on location. Please contact for a specific request.

• Customs, duties, and taxes applied to your order are the responsibility of the customer and are not included in the shipping fee.

 

Order Tracking:

• Once your order has been shipped, you will receive a tracking number via email to track your package's progress.

 

Packaging:

• Our stained glass art is carefully packaged to ensure it arrives safely. Each item is wrapped in protective material and boxed securely to minimise the risk of damage during transit.